Introduction
Tech Mahindra has announced its Recruitment 2026 Off Campus Drive for the role of Support Executive (Voice & Chat Process). This is a great opportunity for freshers and graduates who want to start their careers in the BPO and IT-enabled services sector.
With multiple openings across India, this hiring drive is ideal for candidates with good communication skills and a willingness to learn.
Job Details
- Company Name: Tech Mahindra
- Job Role: Support Executive (Voice & Chat)
- Qualification: Any Graduate
- Experience: Freshers / 0–5 Years
- Job Location: Multiple Locations (India)
- Salary: ₹2.5 LPA – ₹3.5 LPA
- Work Mode: Work From Office
- Job Type: Full-Time
Job Overview
The Support Executive role at Tech Mahindra involves handling customer queries through voice calls, emails, and chat support. Candidates will work in a blended process environment, providing solutions to customer issues and ensuring a smooth customer experience.
This is a customer-facing role that requires communication skills along with basic technical knowledge.
Key Responsibilities
- Handle customer queries via calls, emails, and chat support
- Provide solutions and troubleshooting assistance
- Resolve issues related to hardware, software, and networks
- Guide customers step-by-step for problem resolution
- Maintain proper documentation of customer interactions
- Ensure quick resolution and high customer satisfaction
- Manage service desk operations efficiently
- Handle basic IT issues such as LAN, printers, and antivirus tools
Required Skills
- Excellent verbal and written communication skills
- Basic knowledge of computer systems and networking
- Strong problem-solving and analytical skills
- Familiarity with email and chat support tools
- Ability to work in a fast-paced environment
- Flexibility to work in rotational shifts
- Basic troubleshooting skills for devices and systems
Eligibility Criteria
- Any Graduate can apply
- Freshers and experienced candidates eligible
- Good communication skills required
- Basic technical knowledge preferred
Why Join Tech Mahindra
- Work with a globally recognized IT company
- Large number of openings (500+ positions)
- Quick onboarding process
- Competitive salary for freshers
- One-way cab facility (based on location)
- Exposure to real-time customer support operations
- Strong career growth opportunities
Salary Details
- ₹2.5 LPA – ₹3.5 LPA
- Performance-based incentives
- Additional benefits and allowances
- Career development opportunities
Hiring Locations
- Multiple locations across India
Candidates should be ready to work from office and relocate if required.
Career Growth Opportunities
- Senior Support Executive
- Technical Support Engineer
- Team Leader / Supervisor
- IT Service Desk Analyst
How to Apply
Follow these steps to apply:
- Visit the official Tech Mahindra careers website
- Search for “Support Executive (Voice & Chat)”
- Register with your details
- Upload your updated resume
- Submit the application form
- Wait for shortlisting confirmation via email