Introduction
Tech Mahindra is hiring candidates for the role of Customer Support Executive (Voice & Chat Support) as part of its Recruitment 2026 drive. This is a great opportunity for fresh graduates who want to start their careers in the customer service and BPO industry.
Through this off-campus hiring drive, candidates will get the chance to work in a professional environment, handle real-time customer queries, and gain experience in technical support and service operations.
Job Details
- Company Name: Tech Mahindra
- Job Role: Customer Support Executive (Voice & Chat Support)
- Qualification: Any Graduate
- Experience: Freshers / 0–5 Years
- Job Location: Multiple Locations Across India
- Salary: ₹2.5 LPA – ₹3.5 LPA
- Work Mode: Work From Office
- Hiring Type: Off Campus Drive
Key Responsibilities
Selected candidates will be responsible for:
- Handling customer queries via calls, email, and chat support
- Providing technical troubleshooting for hardware and software issues
- Diagnosing problems related to desktops, laptops, printers, and networks
- Offering remote support solutions to customers
- Maintaining records of issues and resolutions
- Ensuring quick and effective problem resolution
- Following company service desk processes and guidelines
- Coordinating with internal teams for complex issues
- Maintaining professionalism while interacting with customers
Required Skills
Candidates should have the following skills:
- Strong verbal and written communication skills
- Basic knowledge of hardware and networking
- Understanding of LAN connectivity and devices
- Ability to perform remote troubleshooting
- Basic knowledge of antivirus tools and system support
- Problem-solving and analytical skills
- Customer handling and interpersonal skills
Candidates with a positive attitude and willingness to learn will have an advantage.
Salary & Benefits
- Salary range: ₹2.5 LPA – ₹3.5 LPA
- Performance-based incentives
- Training and skill development programs
- Career growth opportunities
- Transportation support (cab facilities in some locations)
- Quick onboarding process
Why Join Tech Mahindra
Working at Tech Mahindra offers several benefits:
- Opportunity to work in a global IT and consulting company
- Exposure to international clients and real-time projects
- Professional training and development programs
- Supportive and dynamic work environment
- Long-term career growth opportunities
Selection Process
The hiring process generally includes:
- HR Screening
- Voice & Accent Assessment
- Technical / Operations Interview
- Final HR Interview
Candidates are evaluated based on communication skills, technical knowledge, and customer handling ability.
How to Apply
Interested candidates can apply by following these steps:
- Visit the official Tech Mahindra careers website
- Search for “Customer Support Executive” role
- Fill out the application form
- Upload your updated resume
- Submit the application